Help with the app
Updated 20 October 2026. Email support@proofspin.app if your question isn't here.
What ProofSpin does
ProofSpin keeps your own condition report for a rental car, motorbike or campervan. Walk once around it with your iPhone at pickup and again at return. The app takes a photo every few degrees, checks every side and seals the record, so you can show how it was if a bill arrives later.
Your first rental is free
One rental, a pickup walk and its return, is free and stays on your phone. After that, new inspections need Unlock ProofSpin or Cloud unlimited. Cloud for this rental puts one rental online when you need to send it. See all prices.
Restoring purchases
- On the main screen, tap More, then Restore purchases. It's also on the purchase screen.
- Use the same Apple Account you bought with.
- To change or cancel a subscription, open Settings on your iPhone, tap your name, then Subscriptions. Deleting cloud data doesn't cancel it.
- Refunds are handled by Apple, at reportaproblem.apple.com.
Moving to a new iPhone
- Inspections in the cloud come back by themselves. Sign in with the same Apple Account, keep iCloud Keychain turned on, and open ProofSpin. Pull down the list to check again.
- Inspections kept only on your old iPhone don't move, because ProofSpin leaves them out of device backups. Put the ones you need in the cloud before you switch.
- If iCloud Keychain was off, the cloud account can't be found on the new iPhone. Share links you've sent still open, and Restore purchases brings back your subscription.
Share links
Open an inspection in the cloud to share a link, keep it for 30 more days, remove the expiry or turn it off. Your rental agreement is never on the shared page.
Deleting your data
- Swipe an inspection in the list to delete it from this iPhone.
- In an inspection, tap Remove from the cloud to delete its online copy and keep it on your phone.
- To delete everything in the cloud, tap More, then Storage, then Delete my cloud data. The app first offers to download anything that's only in the cloud.
The privacy policy says what's kept and for how long.
Contact
Email support@proofspin.app. For privacy questions, email privacy@proofspin.app.